Terms of Service

Introduction & Acceptance of Terms

Welcome to www.gemaurak.shop (the "Site"), your premier destination for fine jewelry and accessories, including wedding bands, necklaces, earrings, bracelets, and pendants. By accessing or using our Site, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please refrain from using our services.

Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials.
• Providing accurate and current information.
• All activities under your account.

We reserve the right to suspend accounts for suspicious activity or violations of these Terms.

Product Information & Order Terms

We strive for accuracy in product descriptions, images, and pricing. However:

• Jewelry items may exhibit slight variations in color, texture, or finish due to natural materials or craftsmanship.
• Custom or engraved pieces are non-returnable unless defective.

Orders are subject to availability. We may cancel orders for pricing errors or stock limitations.

Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Charges are processed upon order confirmation.

Shipping: Delivery times vary by location. International shipments may incur customs fees.

Returns: Unworn, undamaged items may be returned within 30 days of delivery for a refund (excluding shipping costs). Personalized items are exempt.

Intellectual Property Rights

All content on this Site (logos, designs, text) is owned by GemAurak or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

Disclaimers & Limitations of Liability

Jewelry-Specific Disclaimers:

• Gemstones & Precious Metals: Natural variations in stones (e.g., opals, crystals) are inherent and not defects.
• Allergies: Customers with metal sensitivities should review product materials (e.g., gold alloys) before purchase.
• Wear & Tear: We are not liable for damage caused by improper care, accidents, or prolonged use.

TO THE FULLEST EXTENT PERMITTED BY LAW, GEMAURAK SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM PRODUCT USE.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where GemAurak is registered. Disputes will be resolved through binding arbitration or small claims court, waiving class actions.

Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective immediately upon posting.